Arrive55 Integration

To get started, you need to have an agreement in place with Arrive55. Contact them at raini@Arrive55.com to initiate the process. Once your account is created, Arrive55 will provide you with the winery name so you can add it to the installation setup on Commerce7.

App Technical Description

The Arrive55 integration allows you to push shipping orders from Commerce7 to Arrive55.

For quick access to the topic you are looking for, click the corresponding link below;

• Setup Instructions
• Enable or disable automatic order syncing
• How to manually send an order to Arrive55
  • Option 1 - Send orders to arrive (Recommend for orders shipping as a single package)
  • Option 2 - Send orders sto arrive with multiple shipments

Setup Instructions

1. Install the App on Commerce7

• From the Commerce7 Admin Panel, go to Apps & Extensions, then select Apps. (You must have Admin Owner role to install the app)
• Search for 'Arrive55 by Treefrog Digital', click the app.

Enable or disable automatic order syncing

By default, all orders are automatically synced to Arrive55. If you prefer to choose which orders are sent, you can disable this option in the General Settings.

To disable automatic syncing, go to Store → Arrive55 → Settings → General Settings → Sync Orders Automatically.

How to manually send an order to Arrive55

Option 1 - Send orders to Arrive (Existing Method)

This method is recommended for orders that will be shipped as a single package

1. Open the Order Detail page for the orders you want to ship
2. Click More Actions
3. Select Send Order to Arrive 55
   • This creates a single shipment for the order
   • The app automatically calculates the total number of items and the total shipment weight.
4. After the shipment is created, click More Actions again.
5. Select Print Arrive55 shipping label to generate the shipping label

6. Once the order has been sent to Arrive55, its shipment details are available in the Arrive55 tab. You can also return to the Arrive app to view all orders that have been sent for shipment.

For each order, the following information is displayed:

• Order # – The order number.
• Date – The date the order was created.
• Shipment # – The Arrive55 shipment number.
• Tracking # – The shipment tracking number.
• Customer – The customer's details.
• Delivery – The customer's shipping address.
• Status – The current shipment status, showing the order's progress from the time it is received by Arrive55 until it is delivered to the customer.
• Channel – The sales channel where the order was placed.
• Items – The total number of items included in the shipment.
• Weight – The total shipment weight.
• Total After Tip – The order total, including any tips.

Option 2 - Send orders to arrive with multiple shipments (New Method)

This method allows you to create multiple shipments for a single order.

1. Open the Order Detail page for the orders you want to ship
2. Click on the Arrive55 tab

3. Click on Add Shipment.
   • A Shipment # is generated automatically.
   • Enter the number of bottles included in the shipment.
   • Enter the package weight.
   • Click Save
4. Repeat the process until you have created all the required shipments for the order.

5. Click the shipment you want to print a label for.

6. Click Print Shipping Label. A PDF version of the shipping label will open in a new window, where it can be printed or downloaded.