UPS Shipping Tool Integration

The UPS Shipping Tool integration app for Commerce7 is owned and built by Treefrog Digital

For questions regarding orders, customers, setup, or support, please contact us at

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How to Setup the UPS Shipping Tool

To get started with the UPS Shipping Tool integration, log in to Commerce7 and click on  Apps & Extensions from the admin panel. Click on the UPS Shipping Tool app and a pop-up window will appear. 

To set up this app, you will need to first specify if you will like the app to send  Shipment Tracking emails or not. If selected, this option will automatically send an email with tracking information to your client upon uploading UPS shipping information to Commerce7.

Once you have selected your option, click on the blue button label  Install

The app will take a few minutes to install, once it’s done the pop-up window will close and you will see the UPS Shipping Tool as active under the apps menu.

How to Export a Report with UPS Shipping Tool

Now you will need to head into  Reports tab in the admin panel. Once you click on Reports it will take you to the Order Reports window, scroll down to the bottom of the page until you see the UPS Shipping Report option.

Click on  UPS Shipping Report, this will take you to the Commerce7 UPS Shipping Report window.

To export or request a report, you will need to specify a date range for the shipping orders you would like to upload to UPS. To do so, select the Start Date for your report and the End Date. Once you have selected your date range, click on the blue button label  Submit

The system will process your request, this could take a few seconds or a few minutes depending on the range of dates and information to be exported. Once it’s done, you will see your request with the status marked as  Done, followed by the download button:

You will also receive a copy of your report by email; it’s important to note that these links will expire in 24 hours.

How to Import your File to UPS

The file you’ll download will be in CSV form. You will  need to remove the rows of orders you do not want to create a label for. 

Once your file is ready, login into your UPS account. Under  Shipping, select Batch File Shipping.

Batch File Shipping enables you to create up to 250 shipments, if your file contains more than 250 shipments, it is likely you will encounter an error when uploading your file. 

The origin address must be the same for all the shipments, but the destination address can be different. Batch File Shipping only supports single-piece shipments where the payment method is either by UPS Shipper Account (prepaid) or Third Party. 

After confirming the return to return address and payment method, you can ship your packages. When the process is complete, you will get an indication of how many packages were successfully processed. 

If you need more help with Batch File Shipping, this article by UPS can be of help:

Once you have your file ready, select Choose File, follow the rest of the steps specified by UPS, then click next and print labels. 

How to Export Shipment Information from UPS

Once you have created shipping labels for your orders, you will need to export the shipping information for these orders. To do us, log in to your UPS account, under  Shipping, select View Shipping History.

You will need to change the date range of your history to the current date, then click on the  export button to the right. Export your file as .csv and save.

How to Import your UPS File into Commerce7

The awesome thing about our UPS Shipping Tool is that it allows you to upload your UPS process file to fulfill orders and push their tracking information back into Commerce7. 

To do so, go back to Commerce7 and under  Store > Orders > More Actions > Upload UPS Shipping Report

Once you click on the Upload UPS Shipping Report option, a new window will open, select and upload the CSV file and click on  Submit.

Make sure you are uploading a CSV UTF-8 (Comma delimited)(.csv) file that contains the following columns: Shipped Date, Shipment Tracking # and Reference #1.

Once the file is uploaded, the orders will be automatically marked as Fulfilled, and the tracking number will be added to the orders.