Rating

Rating app for Commerce7 is owned and built by a 3rd party developer (Treefrog Digital). For questions regarding custom reports, setup, or support, please contact us at support@treefrogdigital.com.

App Technical Description

Rating App for Commerce7 enables customers to submit five-star service ratings directly from the order receipt page. The app collects real-time feedback and provides survey metrics in the Commerce7 admin panel to track customer satisfaction. It requires the Commerce7 Version 2 frontend.

For quick access to the topic you are looking for, click the corresponding link below:

• Setup Instructions
• Setting up your Single-Question Survey
• Viewing Survey Results

Setup Instructions

1. Install the App on Commerce7
   • From the Commerce7 Admin Panel, Go to Apps. (You will need to have Admin Owner role to install the app)
   • Search for Rating App by Treefrog Digital, and click on the app.

• Then click install

Setting up your Single-Question Survey

The Rating App only supports a single-question survey. You can set up only one survey, which will be displayed on the receipt page after an order has been placed.

1. From your Commerce7 Admin panel, go to Marketing > Rating App.
2. Click Settings at the top of the screen, next to Dashboard.

3. Select General Settings.

4. Enter your survey question.
5. Click Save to publish your changes.

The survey will be displayed on the receipt page after an order has been placed.

Viewing Survey Results

To view your survey results:

1. From your Commerce7 Admin panel, go to Marketing > Rating App.
2. Click Dashboard.

The Dashboard displays the ratings collected from your survey. It shows the total number of ratings received and calculates the average rating based on all submitted responses.