The Rating App Functionality
The Rating App enables you to set up a single-question survey that your customers can take to rate your service and provide feedback as a five-star rating. The single question appears on the receipt page after an order has been placed. This app only works with the Commerce7 version 2 frontend.
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Installing the Rating App
Navigate to the app store in your Commerce7 admin panel and click on the Rating App. You need to have an Admin Owner role to see this page.
Click on the INSTALL button to install the application. After the installation is complete, the application will show up under the Marketing menu from your admin panel.
The Rating App Settings
To set up your single-question survey, first, you need to head into the Marketing menu from your Commerce7 Admin panel, then click onthe Rating App.
Inside the Rating App, you’ll see your Dashboard. The Dashboard will display the ratings captured by the survey, calculating a total average rating based on the number of orders rated.
To set up your single-question survey, head into the Settings option located at the top of the screen, next to the Dashboard option.
Inside Settings, reword your question as needed and click on the Save button to publish your changes.
Remember that the Rating App works as a single-question survey. You are only able to set up one survey and this survey will show up on the receipt page after an order has been placed.
This app only works with the Commerce7 version 2 frontend.